1. Operator and scope
TOW is operated by Malinda AI UG, Kirschbaumweg 28, 69251 Gaiberg, Germany. These Terms govern access to and use of the TOW websites, cloud services, accounts, hosted workspaces, support, and related online services.
2. Accounts and workspaces
You are responsible for accurate account information, credential security, and activity under your account or workspace. Organisation administrators may manage users, settings, data, integrations, and billing.
3. Plans, fees, and self-hosting
Cloud and self-hosted plans may include free and paid tiers. Paid fees are due under the selected plan or applicable order, invoice, or agreement. Self-hosted use is also governed by the applicable software license.
4. Customer content
You keep ownership of content you submit to TOW. You grant Malinda AI UG the limited rights needed to host, process, transmit, secure, display, back up, and support it to provide TOW.
5. Acceptable use
You may not use TOW to violate law, infringe rights, transmit malware, attack or disrupt systems, bypass access controls, scrape abusively, send spam, process unlawful content, or interfere with other users or the service.
6. AI features
AI output may be inaccurate or incomplete and should be reviewed before use. Configured providers may process workspace context to deliver enabled AI features.
7. Availability and liability
The service has no guaranteed uptime commitment unless a separate written agreement states otherwise. Limitations and exclusions apply only to the extent permitted by law.
8. Governing law and contact
These Terms are governed by German law unless mandatory consumer protection law provides otherwise. Questions can be sent to hello@tow.dev.